Systems Engineer

SAI Systems, Inc. | Southeast Michigan November 2025 – Present Full-time

• Provide technical IT support and troubleshooting to clients across various industries
• Purchase, configure, and deploy new hardware and software solutions
• Set up and configure IT equipment and infrastructure at customer facilities
• Provide IT sales and consulting services to support business technology needs
• Implement automation solutions to streamline client workflows and improve efficiency
• Manage client relationships and deliver exceptional technical service

Key Focus Areas:

• Client-focused IT support and technical troubleshooting
• Infrastructure deployment and hardware/software procurement
• IT sales and solution consulting

Owner

Kessler Automation | Southeast Michigan 2022 – 2025 Self-employed · On-site

• Provided reliable backup and recovery solutions to safeguard critical business data
• Offered quick and efficient repair services for computers, smartphones, and tablets
• Delivered in-home IT support services, including setup, troubleshooting, and maintenance
• Provided expert IT consulting to help businesses optimize their technology infrastructure
• Developed and implemented automation solutions to streamline workflows and increase productivity

Key Achievements:

• Built successful self-employed business serving local clients
• Delivered comprehensive IT solutions from repair to consulting
• Implemented automation projects increasing client productivity

Information Technology Manager

Mortimer Lumber | Southeast Michigan 2023 – 2025 Executive Leadership Team

• Implemented modern security practices and tools across the organization to protect data and systems
• Led incident response and security breach mitigation efforts
• Liaised with vendors to implement solutions and improve business continuity
• Oversaw enterprise-wide IT infrastructure including networks, servers, and cloud systems
• Managed Microsoft 365 hybrid environment for user email, Teams, and collaboration tools
• Administered cloud and on-premise infrastructure across 4 locations
• Served on Executive Leadership Team, aligning IT strategy with business objectives

Key Achievements:

• Modernized security posture across all locations
• Implemented Microsoft 365 hybrid infrastructure reducing operational overhead
• Established incident response procedures and security protocols

Information Technology Associate

Marshall E. Campbell Company | Southeast Michigan 2022 – 2023

• Monitored and responded to security alerts, escalations, and open tickets for 4 locations
• User administration and account management including access provisioning and deprovisioning
• Developed and delivered IT training programs for end users
• Created automation programs for shipping and receiving processes
• Built custom integrations with Prophet 21 ERP system using Python and C# with Microsoft SQL

Key Achievements:

• Developed Python and C# automation reducing manual processing time
• Implemented security monitoring and alert response procedures
• Managed identity and access management for multi-location organization

Education

Associate of Applied Science, Cyber Security

In Progress

Relevant Coursework:

• Cisco Networking
• Information Security
• Unix/Linux Systems Administration

Information Technology Certificate

Technical Education Center | Michigan

Certifications Studied:

• CompTIA A+
• CompTIA Network+

High School Diploma

2007

Technical Coursework:

• Programming
• Information Technology

Leadership & Community

• Vulnerability Research: Reported multiple zero-day vulnerabilities to Epicor for Prophet 21 ERP software (CVE details under NDA)
• Local Technology Committee: Former member contributing to community technology initiatives
• Technical Education Center: Volunteer staff member
• Cyber Defense Club: Active participant
• National Cyber League: Competitor in cybersecurity challenges